Privacy Policy
Protecting your private information is our priority at Luxe Provence®. This Statement of Privacy applies to the www.luxe-provence.shop, www.luxe-provence.com and Luxe Provence brand family and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Luxe Provence include: www.luxe-provence-box.com, www.luxe-provence.shop, and www.luxe-provence.com. The Luxe Provence website is a ecommerce boutique, subscription service, brand, and lifestyle blog site. By using the Luxe Provence website, you consent to the data practices described in this statement.
Collection of your Personal Information
Luxe Provence may collect personally identifiable information, such as your name, address and email address. If you purchase Luxe Provence's products or services, we collect billing and credit card information to process your payment. This information is used to complete the purchase transaction and we do not store credit card data. Luxe Provence may also collect anonymous demographic information, which is not unique to you, such as your age, gender and personal style preferences such as: colors, product sizes and more to help tailor our curations and collections. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Luxe Provence. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Luxe Provence website.
Luxe Provence encourages you to review the privacy statements of websites you choose to link to from Luxe Provence so that you can understand how those websites collect, use and share your information. Luxe Provence is not responsible for the privacy statements or other content on websites outside of the Luxe Provence family of websites.You may request a copy or deletion of your stored data at: orders@luxe-provence.com.
You may request access to a copy of your personal data, or deletion of your stored data, free of charge at any time and we will supply you with your requested report by email within 30 days of request.
Use of your Personal Information
Luxe Provence collects and uses your personal information to operate its websites and deliver the services or products you have requested.
Luxe Provence may also use your personally identifiable information to inform you of other products or services available from Luxe Provence and its affiliates. Luxe Provence may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Luxe Provence does not sell, rent or lease its customer lists to third parties.
Luxe Provence may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Luxe Provence, and they are required to maintain the confidentiality of your information.
Luxe Provence may keep track of the websites and pages our users visit within Luxe Provence, in order to determine what Luxe Provence services are the most popular. This data is used to deliver customized content and advertising within Luxe Provence to customers whose behavior indicates that they are interested in a particular subject area.
Luxe Provence will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Luxe Provence or the site; (b) protect and defend the rights or property of Luxe Provence; and, (c) act under exigent circumstances to protect the personal safety of users of Luxe Provence, or the public as specified under EU General Data Protection Regulation (or GDPR).
Use of Cookies
The Luxe Provence website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Luxe Provence pages, or register with Luxe Provence site or services, a cookie helps Luxe Provence to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Luxe Provence website, the information you previously provided can be retrieved, so you can easily use the Luxe Provence features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Luxe Provence services or websites you visit.
Security of your Personal Information
Luxe Provence secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Luxe Provence does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Luxe Provence by contacting us by email at: help@luxe-provence.com with the subject line: unsubscribe.
Changes to this Statement
Luxe Provence will occasionally update this Statement of Privacy and Subscription pricing to reflect company performance and customer feedback. Luxe Provence encourages you to periodically review this Statement to be informed of how Luxe Provence is protecting your information.
Contact Information
Luxe Provence welcomes your questions or comments regarding this Statement of Privacy. If you believe that Luxe Provence has not adhered to this Statement, please contact Luxe Provence at:
LUXE PROVENCE, 13 Impasse de St Francois, 13710 Fuveau FRANCE.
Email Address:
info@luxe-provence.com
Telephone number:
USA 510-969-9113
FRANCE: 06.72.31.24.11
Effective as of September 10, 2015